Welcome to Pacific Bags Australia Pty Ltd (ABN: 80 634 377 183). The Terms and Conditions as set out below provide important information that relates to the use of this website and our goods and services. By proceeding beyond this page to purchase our goods and services you acknowledge you have read, understood and abide by these Terms and Conditions. All goods and service displayed on this site are in Australian dollars and are inclusive of GST. Prices are exclusive of shipping charges.
You can pay for our products via below listed payment options:-
1. Bank Transfer (preferred)
Account Name: Pacific Bags Australia
BSB: 014-315 Account No: 3164-08758
Instant payments can be sent via PayPal to our account- email: [email protected]
3. Credit Card/ Debit Card
Purchased items can be paid for over the phone as well, we accept Visa, Master Card and American Express.
Credit Card payments are securely processed by ANZ Secure Gateway.
All the communication between the user and our website is secured via 128 bit SSL.
RETURNS & REFUNDS
- Our Returns & Refunds policy is in addition to your rights under Australian Consumer Law.
- We allow a 30-day money-back satisfaction guarantee on all products. If you are not happy, for any genuine reason we will happily offer a refund or exchange on the products ordered.
- Please note the shipping charge fee from us to you is not refundable.
- Exchange items or "change of mind" products must be returned at your cost.
- All items being returned must be in original packaging, unopened, unused, unwashed and in a resalable condition.
- Approved refunds will be issued via the same method of payment originally used for the purchase.
- Please allow up to 14 days for your refund to be processed.
SHIPPING & DELIVERY
All of the purchases made online are shipped within 24 hours of payments being cleared. We use Star Track and Australia Post to send various items across various destinations, we will email you a tracking number through which you can keep track of goods. For bulk orders, we use various transport company to get you cheapest delivery charges.
- Free shipping applies to orders placed online through our website
- Order value has to be above or equal to $100 to avail free shipping
- Free shipping does not apply to Pallets quantities
- Country and Remote postcodes are excluded from free shipping. To check if your postcode is eligible for free shipping please use the shipping calculator provided on each product or at the checkout.