Customer Service

Shipping & Delivery
All of the purchases made online are shipped within 24 hours of payments being cleared. We use multiple courier services to send various items across various destinations, we will email you a tracking number through which you can keep track of goods. For bulk orders, we use various transport company to get you cheapest delivery charges.
Privacy & Security
Returns & Replacements
Our Returns & Refunds policy is in addition to your rights under Australian Consumer Law.
We allow a 30-day money-back satisfaction guarantee on all products. If you are not happy, for any genuine reason we will happily offer a refund or exchange on the products ordered.
Please note the shipping charge fee from us to you is not refundable.
Exchange items or "change of mind" products must be returned at your cost.
All items being returned must be in original packaging, unopened, unused, unwashed and in a resalable condition.
Approved refunds will be issued via the same method of payment originally used for the purchase.
Please allow up to 14 days for your refund to be processed.
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

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